Location
Shipley, West Yorkshire, United Kingdom
Posted
July 17, 2026
Job Description
Location: Shipley, West Yorkshire (office-based, with hybrid opportunities after 6 months subject to KPI achievement)
Hours: Monday to Friday, between 8am-6pm (rotational shifts - 37.5 hours per week)
Salary: £26,277.50 basic + progression to £30K+ OTE (subject to KPI attainment and progression after 6 months)
We’re currently recruiting for a Customer Support Representative to join a fast-paced, customer-focused operations team within a growing and forward-thinking organisation.
This is a varied role where you’ll be supporting customers across multiple channels, including phone, email, webchat and messaging platforms. You’ll play a key part in ensuring customers receive a professional, efficient and consistent service throughout their journey.
The Role
As part of a dynamic operations team, you’ll handle a wide range of customer enquiries, taking ownership of queries and working towards resolution. The role involves a mix of inbound calls and digital co...
Hours: Monday to Friday, between 8am-6pm (rotational shifts - 37.5 hours per week)
Salary: £26,277.50 basic + progression to £30K+ OTE (subject to KPI attainment and progression after 6 months)
We’re currently recruiting for a Customer Support Representative to join a fast-paced, customer-focused operations team within a growing and forward-thinking organisation.
This is a varied role where you’ll be supporting customers across multiple channels, including phone, email, webchat and messaging platforms. You’ll play a key part in ensuring customers receive a professional, efficient and consistent service throughout their journey.
The Role
As part of a dynamic operations team, you’ll handle a wide range of customer enquiries, taking ownership of queries and working towards resolution. The role involves a mix of inbound calls and digital co...