Customer Support Representative

Optimas Solutions

Full-time Information and Record Clerks
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Location
Pune, Maharashtra, India
Posted
May 30, 2026

Job Description

Position overview:

We are looking for a self-starter, highly-driven Customer Support Representative who will be handling day to day sales administrativetopics, Sales forecast and demand analysis, ensuring deliveries are timely addressed including coordination with internal team .

Main responsibilities:

CSR will be performing the following responsibilities and duties

  • Prepare customer wise dispatch plan As per schedule require, Punch Sales order in system inline with planned dispatch.
  • Monitoring Plan vs ActualDispatch, MaintainDispatchPlan on Daily Basis.
  • Compiling customer forecast and sending it to the internal team
  • Coordinating and scheduling trucks for pickup and delivery of material (for customer pickup)
  • Interaction with customer for dispatch related concerns
  • ASN update at customer portal, Get the ASN updated from customer on portal
  • Respond to customer enquiries via phone, email, chat, or soc...

    • Job Details

    • Job Type
      Full-time
    • Category
      Information and Record Clerks
    • Date Posted
      May 30, 2026
    • Application Deadline
      July 09, 2026