Customer Support Representative

DSLC Data Support, Inc.

Full-time Management & Operations
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Location
iloilo city, western visayas, Philippines
Posted
June 06, 2026

Job Description

On-site - Iloilo No Exp Required High/Senior High School Full-time

Job Description

  • Completed Senior High School or a Bachelor’s Degree holder
  • With or without customer service work experience
  • Ability to communicate in English effectively
  • Basic computer navigation skills
  • Must be dynamic and open to new learnings
  • Willing to work on a night shift

Tasks & Responsibilities

  • Talk to customers over the telephone, present software value, and promptly recognize clients’ needs
  • Solve routine and complex problems using provided information sources or through conceptual and innovative thinking, with or without supervision
  • Recognize problems, collect and analyze data, establish facts, and draw valid conclusions with minimal supervision
  • Work closely with the Supervisor on matters requiring escalation to the appropriate internal authority and issues needing immedi...