Customer Support Representative - Eurofins Experchem Laboratories, Inc.

Eurofins

Full-time Information and Record Clerks
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Location
Toronto, Ontario, Canada
Posted
March 12, 2026

Job Description

Job Description

We are seeking a proactive and detail-oriented Customer Support Rep to join our growing team. This role involves managing project execution, facilitating communication among stakeholders, and ensuring compliance with industry standards.

Key Responsibilities:

  • Organize and lead project team status meetings and working groups.
  • Monitor project execution to ensure objectives and milestones are met within established timelines.
  • Create and present project status reports to stakeholders.
  • Track and manage change requests from both internal and external sources.
  • Assist the internal team with customer inquiries and feedback, ensuring timely responses.
  • Collaborate with clients to clarify project requirements as needed.
  • Work with department supervisors to ensure timely delivery of client data.
  • Communicate any anticipated delays to clients proactively.
  • Support the sales team wit...

    • Job Details

    • Job Type
      Full-time
    • Category
      Information and Record Clerks
    • Date Posted
      March 12, 2026
    • Application Deadline
      April 21, 2026