Customer Support Representative

Lancesoft Philippines

Full-time other-general
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Location
Cebu, Central Visayas, Philippines
Posted
July 03, 2026

Job Description

πŸš€ We're Hiring: Customer Support Representative | Cebu | Full-Time | Onsite

Are you passionate about delivering excellent customer service? Join our growing team and build your career in the BPO industry!

πŸ“ Location:

  • IT Park, Cebu
  • Mactan, Cebu
  • SM JMall, Cebu

πŸ’Ό Position: Customer Support Representative

πŸ•’ Employment Type: Full-Time

🏒 Work Setup: 100% Onsite

πŸŒ™ Shift: Rotational (Graveyard shifts are mostly required)

What You'll Do:

  • Handle customer inquiries via phone, chat, or email.
  • Resolve customer concerns efficiently and professionally.
  • Deliver exceptional customer service while meeting performance goals.
  • Support customers across various accounts, including:
  • Financial Services
  • Satellite Radio
  • Retail
  • Healthcare
  • Educati...