Location
lurgan, northern ireland, United-Kingdom
Posted
June 11, 2026
Job Description
Job Title
Customer Support Operator
Hours
4 on 4 off rotating shift patterns (6am-6pm, 11am-11pm, 6pm-6am)
Salary
£13.45 p/h; uplifts apply to unsociable hours worked
What is in it for you
- A competitive salary
- A friendly and supportive team
- Training, career development and progression
- Overtime opportunities
- A great selection of benefits including access to online GP services, share options and discounts, and free on-site parking
Main Duties
- Managing high levels of incoming and outgoing telephone calls to both clients and branches
- Utilise software to ensure required monitoring and compliance standards are met
- Work as part of a monitoring team liaising with different branches nationally
- Follow correct procedures for incident reporting and real‑time monitoring
- Communicate effectively with team members an...