Customer Support Operator

Mitie

Full-time Information and Record Clerks
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Location
Craigavon, Northern Ireland, United Kingdom
Posted
June 14, 2026

Job Description

Better places, thriving communities.



Job Title: Customer Support Operator


Hours: 4 on 4 off working rotating shift patterns (6am-6pm, 11am-11pm and 6pm-6am)


Salary: £13.45 p/h Uplifts apply to unsociable hours worked


What is in it for you?

  • A competitive salary

  • A friendly and supportive team

  • Training, career development & progression

  • Overtime opportunities

  • A great selection of benefits incl. access to on-line GP services, share options and discounts across thousands of retailers.

  • Free on-site parking

    • Main Duties

  • Managing high levels of incoming and outgoing telephone calls to both clients and branches.

  • Utilise software to ensure the required monitoring and compliance standards are met.

  • Work as part of a monitoring team liaising with different branches nationally.

  • Follow correct p...

    • Job Details

    • Job Type
      Full-time
    • Category
      Information and Record Clerks
    • Date Posted
      June 14, 2026
    • Application Deadline
      July 24, 2026