Customer Support Lead: ITIL-Driven Ops (Hybrid)

Link-Worldwide

Full-time Other-General
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Location
distrito federal, distrito federal, Mexico
Posted
July 07, 2026

Job Description

Link-Worldwide in Mexico City is seeking a Customer Support Manager to lead a team and drive operational transformation. You will implement innovative support strategies and manage change initiatives while collaborating with cross-functional teams.

The ideal candidate has over 5 years of experience in customer support, with a strong focus on leadership and relevant certifications in ITIL or Six Sigma. This position offers a hybrid work environment and comprehensive benefits.

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