Customer Support - International Voice Process

Full-time Information and Record Clerks

To all the job seekers, we are hiring for Customer Support Executive (International Voice Process)

• Company: International BPO
• Role: Customer Support Associate - International Voice
• Work Mode: On-site
• Working Days: 5.5 working days a week
• Shift: 24×7 Rotational Shift
• Interview Mode: Virtual
• Only Immediate Joiners
• Job Location: Jaipur, Mansarovar

Role Responsibilities:

• Handle inbound customer calls and provide customer support.

• Resolve customer queries, concerns, and complaints effectively.

• Provide accurate information regarding products, services, and policies.

• Maintain customer satisfaction and quality standards.

• Update customer interactions and details in the system.

• Follow company communication guidelines and processes.

• Escalate unresolved issues to the concerned department ...