Location
gurugram, haryana, India
Posted
June 29, 2026
Job Description
About Faym:
At Faym, we are leading the charge in content commerce in India through our growing network of
creators. empowers creators to set up their own mini e-commerce stores, helping them sell
products from our partnered brands. Powering over 35,000 creators with ₹200 Cr monthly GMV ,
we're redefining creator-led commerce in India.
Role Summary
Be the primary point of contact for creators on Faym, ensuring a seamless experience
through timely support, campaign coordination, creator engagement, and operational
Excellence.
Key Responsibilities
Creator Support
• Resolve creator queries across Instagram, Whats App, Facebook, and Email within defined
TATs.
• Handle issues related to campaigns, orders, payouts, earnings, sourcing, and content
posting.
• Escalate and track critical issues to closure.
Creator Success
• Drive creator satisfaction, engagement, and NPS.
• Support creator onboarding and educate creators on campaigns and ear...
At Faym, we are leading the charge in content commerce in India through our growing network of
creators. empowers creators to set up their own mini e-commerce stores, helping them sell
products from our partnered brands. Powering over 35,000 creators with ₹200 Cr monthly GMV ,
we're redefining creator-led commerce in India.
Role Summary
Be the primary point of contact for creators on Faym, ensuring a seamless experience
through timely support, campaign coordination, creator engagement, and operational
Excellence.
Key Responsibilities
Creator Support
• Resolve creator queries across Instagram, Whats App, Facebook, and Email within defined
TATs.
• Handle issues related to campaigns, orders, payouts, earnings, sourcing, and content
posting.
• Escalate and track critical issues to closure.
Creator Success
• Drive creator satisfaction, engagement, and NPS.
• Support creator onboarding and educate creators on campaigns and ear...