Job Description
About Welbi
At Welbi, we're improving the quality of life of older adults through transforming the way front-line workers in senior living communities provide care to them every day.
We’re backed by some of the biggest names in the senior living industry, and we are building a team of curious, customer-obsessed, collaborative, high performers who take pride in the fact that our work improves the quality of life of millions of seniors across North America. If that sounds like it might be a good fit for you, please keep reading.
About the role
We're looking for a proactive, customer-focused Customer Support & Implementation Specialist to help deliver an exceptional experience for every Welbi customer.
You’ll own customer support from first contact through resolution, working closely with our Customer Success, Product, and Engineering teams to solve problems, investigate issues, and keep customers informed every step of the way.
Be...