Customer Support Executive

Full-time Other-General

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

Job Title: Customer Support Executive, Customer Care

Reports To: Supervisor, Customer Care

Career Band: 3

Position Location: 1 Science Park Road, The Capricorn, Singapore

Position Summary

This is a South East Asia Customer Care role and you will report to the Customer Care, Supervisor. You will drive ownership and responsibility for the day-to-day order fulfillment tasks and provide Excellent Services to our Customers and Channel Partners. You are professional, Customer centric (Customers First mentality) and enjoy working in a fast-paced matrixed environment.

Key Responsibilities

• You will be the main contact window for customer, channel partner and team member through phone, email, and or meeting mode of communication. You will act like an Account Management by providing proactive communication on any changes or de...