Customer Support Executive

Full-time Other-General

Customer Support Executive

Location: Infopark, Kochi

Experience: 0–2 Years (Freshers with excellent English proficiency are welcome to apply)

Qualification: Bachelor's Degree (Mandatory)

Salary: Up to ₹3.4 LPA

Shift: Rotational Shift

Responsibilities

• Respond to customer queries promptly and professionally through Email & Chat.
  
• Provide accurate and timely resolutions while ensuring a high level of customer satisfaction.
  
• Handle customer interactions with empathy and maintain a positive customer experience.
  
• Maintain accurate records of customer interactions and update internal systems.
  
• Meet quality, productivity, and service standards while fo...