Customer Support Executive

JMD Technologies Inc.

Full-time Other-General
Apply Now
Location
jaipur, rajasthan, India
Posted
July 23, 2026

Job Description

🚀 We're Hiring: Hotel Engine Executive (Flex Process)

Are you passionate about customer engagement and delivering exceptional service? We're looking for dynamic professionals with a hospitality background to join our growing team.

Key Responsibilities:

  • Handle customer interactions related to retention, account recovery, collections, and upselling.
  • Understand customer needs and provide effective solutions while ensuring a positive experience.
  • Promote relevant products and services to maximize customer value.
  • Maintain accurate records of customer interactions and follow established processes.
  • Resolve customer concerns professionally and escalate complex cases when required.
  • Consistently achieve quality, productivity, and performance targets.

Eligibility Criteria:

  • Undergraduate or Graduate from any discipline.
  • Minimum 6 months of BPO experience in Retentio...