Location
Ranchi, Jharkhand, India
Posted
June 19, 2024
Job Description
Urgent Hiring
Must know to speak fluent english.
Shifts - Day Shifts for Females
Rotational Shifts for Males
6 days working 1 rotational weekoff
Salary
1.56 LPA to 2.2 LPA
What are we looking for:-
Manage large amounts of incoming phone calls
Identify and assess customers needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Contact - 7667499087