Customer Support Engineer [Semiconductor Equipment]

Full-time Technical Support & Administration

Detailed Description

Participates as a member of a customer support team and acts as an interface between customers and the team.

Communicates and acts upon customer requirements and issues in production meetings.

Work closely with the engineering team for investigation on complex issues and solution implementation.

Commission new machine installation at customer site.

Troubleshooting of circuits, components, instruments, and mechanical assemblies.

Reconfigurations of systems and changing of components in accordance with customers' requests.

Able to read & interpret schematic electrical / mechanical drawings.

Handling stock purge and rework / return on faulty parts.

Monitor & track major projects of customer if necessary.

Requirements

• Diploma or Degree preferably in Mechatronics, Mechanical, Electrical, Electronics Engineering.
• 3-5 years of work experience.
• Prior ...