Customer Support Engineer

1000 KLA Corporation

Full time Computer Occupations
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Location
Denison, Texas, United States
Posted
July 08, 2026

Job Description

Description

/Preferred Qualifications

The Customer Support Engineer (CSE) is primarily responsible for customer service activities that are associated with updating, troubleshooting, diagnosing, and repairing highly complex capital equipment at customer sites. The Customer Service Engineer represents the company to the customer and assumes accountability for customer satisfaction with service. The CSE assures the operational quality of the system equipment and coordinates actions with customers to minimize down-time and may provide assistance to Installation Engineers in resolving problems.

  • Evaluate, analyze, diagnose and troubleshoot technical equipment problems via telephone or at customer site. 
  • Ensure equipment enhances customer production. 
  • Repair and modify equipment at customer facility.
  • Evaluate equipment to determine type and extend of problem. Repairs involve board-level troubleshooting which can be performed using standar...

    • Job Details

    • Job Type
      Full time
    • Category
      Computer Occupations
    • Date Posted
      July 08, 2026
    • Application Deadline
      August 17, 2026