Job Description
Customer Support Engineer
The Customer Support Engineer plays a key role in delivering technical expertise and customer-focused support throughout the lifecycle.
The ideal candidate combines mechanical design knowledge with strong communication, organization, and problem-solving skills to ensure a seamless customer experience from quote to after-sale support.
Position Responsibilities:
· Serve as a technical resource for customers and dealers, providing timely responses and solutions to inquiries.
· Support warranty activities by assisting with technical evaluations, gathering field information, coordinating with internal teams, and ensuring timely communication and follow-up with customers.
· Troubleshoot mechanical and hydraulic issues usin...