Job Description
Description
We are looking for a Customer Support Engineer to support our customers with current and future installed tools at customer site. We will consider new graduates provided they demonstrate a strong hands-on competence and a desire to succeed.
YOUR MAJOR RESPONSIBILITIES:
Successful applicants will be formally trained at one of our award-winning training centers.
Domestic and international travel for initial training is required.
Responsible for customer service activities associated with updating, solving, diagnosing and repairing of highly sophisticated capital equipment at customer sites.
Be the face of our company, ensuring customer satisfaction with our service and maintaining the operational quality of system equipment
Coordinates actions with customers to minimize down time.
Provides assistance to Installation Engineers in resolving problems...