Location
westmount, montreal (administrative region), Canada
Posted
July 09, 2026
Job Description
Join a dedicated team as a Customer Support Coordinator. In this managerial role, you will enhance customer service standards by overseeing implementation tasks and coordinating support efforts across departments.
The ideal candidate will drive timely client responses and improve documentation quality. You will manage Help Desk personnel and assist in system installations for each new sale. Your leadership will foster collaborative efforts to enhance customer support throughout the organization.
Key Responsibilities:
• Manage relationships with clients for fast assistance responses
• Oversee Help Desk personnel in support call management
• Improve written and online documentation continuously
• Take charge of system installations for every new sale
• Foster collaboration among departments in customer support
Requirements:
• University degree in business or equivalent
• 3-5 years in a management role in a c...
The ideal candidate will drive timely client responses and improve documentation quality. You will manage Help Desk personnel and assist in system installations for each new sale. Your leadership will foster collaborative efforts to enhance customer support throughout the organization.
Key Responsibilities:
• Manage relationships with clients for fast assistance responses
• Oversee Help Desk personnel in support call management
• Improve written and online documentation continuously
• Take charge of system installations for every new sale
• Foster collaboration among departments in customer support
Requirements:
• University degree in business or equivalent
• 3-5 years in a management role in a c...