Customer Support

Aston Carter

Full-time other-general
Apply Now
Location
Cleveland, TN, United States
Posted
July 20, 2026

Job Description

Description
We are seeking a customer-focused Customer Account Specialist to join our growing team. This role combines customer service, relationship management, and sales support responsibilities while serving as a primary point of contact for contractor and customer accounts.
The ideal candidate enjoys building relationships, providing excellent service, and helping customers find solutions to meet their project needs. This is a great opportunity for someone looking to grow their career within a stable organization that offers advancement opportunities and a supportive training environment.
Key Responsibilities
Serve as the primary point of contact for assigned customer accounts
Build and maintain strong relationships with customers and contractors
Manage customer inquiries and provide exceptional service throughout the sales process
Follow up with customers after purchases to ensure satisfaction and identify future needs
Conduct outbound outreach to existing ...