Customer Support Associate

Full-time Customer service / support

Customer Support Associate - This is an entry-level position, best suited for fresh graduates (B.Sc. or B.A. or BBA or B.Com or equivalent) Kozhikode Kerala We are looking for a responsible and organized Customer Support Associate to support day-to-day coordination and operational activities. The candidate should be detail-oriented, have good communication skills, and be comfortable handling administrative and coordination tasks. Key Responsibilities Handle daily operational and coordination activities Manage customer communication through phone, WhatsApp, and email Maintain and update records, reports, and internal documents Coordinate with internal teams and external contacts Support scheduling, follow-ups, and task tracking Assist in resolving customer queries and operational issues Ensure smooth execution of assigned operational processes Required Skills Good communication skills in Malayalam and basic English Basic computer knowledge and data entry skills Familiarity with MS Offi...