Customer Support Associate –International Travel- Immediate Joiner

Full-time Customer service / support

Customer Support Associate – International Travel Process (GDS/Amadeus) Location: Gurugram, Sector 30 (Work From Office) Working Days: 5 Days a Week ⏰ Shift: Rotational Shifts Cab Facility: Pick & Drop (Both Sides within a 20 KM Radius) We are hiring Customer Support Associate s for an International Travel Proces s. If you have experience in GDS (Amadeus ) and are passionate about delivering excellent customer service, we'd love to hear from you ! Key Responsibilities- Handle inbound and outbound customer queries related to international travel bookings.Manage flight reservations, cancellations, rebookings, and modifications usin g Amadeus G DS. Assist customers with ticketing, fare rules, refunds, and re-issuance. Ensure high levels of customer satisfaction through effective issue resolution. Maintain accurate records of customer interactions in CRM systems Adhere to process guidelines, quality standards, and compliance requirements. Coordinate with internal teams to resolve escala...