Job Description
Role-Customer Support Analyst
Location-Chennai (Hybrid)
Exp-5 + yrs
CYGNVS is a fast-growing cybersecurity SaaS company building the world's leading out-of-band cyber crisis management platform. It is a purpose-built, first-of-its-kind guided cyber crisis platform designed to allow users to prepare for, practice for, and respond to cyber incidents with confidence. Founded in 2020, the innovative start-up has not only discovered product-market fit but is also embarking on an exciting period of scaling up. Our company culture is a perfect blend of productivity and enjoyment, prioritising the growth and development of our talented employees as part of a high-achieving team.
Our customer support analyst will be working on addressing customer issues, guiding the customers on the usage of the product and working closely with the customer support, the solution architect...