Customer Support Analyst - 1

BrightEdge

Full-time Other-General
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Location
remote, remote, India
Posted
June 12, 2026

Job Description

About the Company



Brightedge is a leader in enterprise SEO and content marketing technology, empowering global brands to optimize their digital presence and drive measurable business results. Our platform serves some of the worldโ€˜s largest organizations, and weโ€˜re looking for a skilled Product Support Engineer to ensure our customers get the most out of our technology.



Please Note - Candidates with Production Support, Infra Support, Desktop / Application Support experience will be auto rejected, hence need not apply.



About the Role



Weโ€˜re seeking a Product Support Engineer to join our Support organization. In this role, youโ€˜ll be the technical escalation point for complex integration and API-related issues, working directly with enterprise customers to diagnose, troubleshoot, and resolve sophisticated technica...