Customer Support Agent with English and Chinese

Amber Studio

Full-time Human Resources
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Location
remote, romblon, Philippines
Posted
June 15, 2026

Job Description

About us:

At Amber, we're always on the hunt for the most talented individuals in the industry to join our team. We're dedicated to delivering top-notch service to our customers and know that our employees are key to making that happen. We offer attractive compensation packages and plenty of chances to grow with us, and we're always on the lookout for ways to do things better. Our team works together towards common goals and we value each member's contributions to our mission of continuous improvement and innovation.

About the role:

As aPlayerSupport agent, you will be supportingthe players of a Live game, assisting them with queries regarding account settings, gameplay, purchasing, basic troubleshooting, and other miscellaneous game-related question they may have.

Of course,we arenot limiting ourselves just to this,as we want to be as close as we can to the communityandlisten and gather their valuablefeedback whenthey reach out...