Location
melilla, spain, Spain
Posted
July 09, 2026
Job Description
We are looking to hire a Spanish-speaking Customer Support Agent to deliver a high level of service while always ensuring player satisfaction.
Based in our fantastic office in Melilla (Spain) you will have the opportunity to be part of something unique and help our business to continue to provide a first-class service to all of our customers.
We are growing rapidly so this could be a great step into long term career progression.
What will you be doing?
· Respond promptly and professionally to customer inquiries via live chat and email.
· Provide accurate information and support to players regarding games, promotions, accounts, and technical issues.
· Resolve customer complaints and issues efficiently, ensuring a high level of customer satisfaction with first contact resolution in mind.
· Assist with account verification processes, including KYC (Know Your Customer).
· Monitor and report on player feedback, suggesting improvements to enhance the player ex...
Based in our fantastic office in Melilla (Spain) you will have the opportunity to be part of something unique and help our business to continue to provide a first-class service to all of our customers.
We are growing rapidly so this could be a great step into long term career progression.
What will you be doing?
· Respond promptly and professionally to customer inquiries via live chat and email.
· Provide accurate information and support to players regarding games, promotions, accounts, and technical issues.
· Resolve customer complaints and issues efficiently, ensuring a high level of customer satisfaction with first contact resolution in mind.
· Assist with account verification processes, including KYC (Know Your Customer).
· Monitor and report on player feedback, suggesting improvements to enhance the player ex...