Customer Support Advisor

Concentrix

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Location
Derby, England, United Kingdom
Posted
July 09, 2026

Job Description

Customer Service Advisor โ€“ Public Transport


Customer Relations of the Future


Join a team that's redefining customer service.


Every journey matters.


Whether a customer needs help planning their journey, reporting a delay, making a compensation claim or simply finding the right information, you'll play an important role in helping them reach the right outcome.


As part of our Public Transport team, you'll support thousands of rail passengers every day across a range of customer journeys.


No two days are the same.


Why Join Concentrix?


When you join us, you're joining more than a job.


You'll benefit from:



  • Competitive salary of ยฃ27967 per year

  • Full-time contract (40 hours per week)

  • Rotational shifts Mondayโ€“Sunday between 7:00am and 8:00pm

  • Comprehensive induction and ongoing train...