Customer Supply Chain Planner (Manufacturing)

Full-time Other-General

Responsibilities:

• Act as the primary point of contact for assigned customer accounts on planning, delivery, and supply-related matters.
• Respond to customer inquiries promptly and professionally to ensure high customer satisfaction.
• Provide regular and ad-hoc updates on production schedules, delivery timelines, and order status.
• Monitor production plans and ensure alignment with customer delivery requirements.
• Analyze supply chain performance and support root cause analysis for delivery or planning gaps.
• Participate in continuous improvement initiatives to enhance planning accuracy and operational performance.
• Work closely with internal teams to ensure smooth order fulfillment and customer support.
• Ensure compliance with industry and responsible business standards.

Requirements:

• Bachelor's Degree in Supply Chain Management or a related discipline.
• M...