Location
taguig, national capital region, Philippines
Posted
July 28, 2026
Job Description
Role Title: Customer Success Specialist
Salary: Php17,000-47,000
Department: Sales
Reports To: Sales Group Manager
Location: BGC, Taguig City–On-site
Work Schedule: US EST / Night Shift
Role Purpose
The Employer Success Specialist is responsible for supporting enterprise employer accounts throughout their hiring journey by driving platform adoption, managing client relationships, resolving operational challenges, and ensuring successful hiring outcomes. This role owns account health, employer satisfaction, and operational excellence within defined workflows.
Required Qualifications:
● 4+ years of experience in Customer Success, Account Management, Client Services, BPO Operations, or related fields
● Strong English communication skills with the ability to confidently engage with business stakeholders and conduct client-facing discussions
● Ability to identify client needs, resol...
Salary: Php17,000-47,000
Department: Sales
Reports To: Sales Group Manager
Location: BGC, Taguig City–On-site
Work Schedule: US EST / Night Shift
Role Purpose
The Employer Success Specialist is responsible for supporting enterprise employer accounts throughout their hiring journey by driving platform adoption, managing client relationships, resolving operational challenges, and ensuring successful hiring outcomes. This role owns account health, employer satisfaction, and operational excellence within defined workflows.
Required Qualifications:
● 4+ years of experience in Customer Success, Account Management, Client Services, BPO Operations, or related fields
● Strong English communication skills with the ability to confidently engage with business stakeholders and conduct client-facing discussions
● Ability to identify client needs, resol...