Customer Success Specialist - Entry level

Full-time Information and Record Clerks

Basic Software Systems is seeking qualified candidates to implement new software with new and existing clients.

Our packaged software includes Inventory Control, Point of Sale Invoicing, Full Accounting (A/R, A/P, General Ledger), Payroll, Service, and Rental applications.

The Jr.

Customer Success Specialist identifies customers' business needs, advises, and assists the customer in implementing solutions.

This position will play an integral role of communicating internally with our team in relations to deadlines (customer success), as well as learning our software in depth enough to support when needed.  This position also works concurrently with our administrative department, and will work as a liaison between the company and the customer.

REQUIREMENTS Highly trainable for an industry-specific business Customer service minded Effective communicator Professional phone etiquette a must Ability to juggle multiple priorities at onc...