Customer Success Representative

SCALIS

Full-time Sales
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Location
cebu city, central visayas, Philippines
Posted
June 03, 2026

Job Description

Customer Service Representative

Weโ€™re a team of immigrants and experts who have struggled with our own journeys through the complex, high-stakes U.S. immigration system. That is why we are building deeply customer-centric products and experiences to become the default trusted partner for all families and businesses. We are the largest player in the family immigration industry, and a high-growth challenger serving corporate clients. Across both consumer and business segments, weโ€™ve aided over 100,000 individuals in their quest for U.S. residency.

Build delightful, informative customer experiences to drive our brand of providing extensive support in every family's life-changing immigration journey.

What Youโ€™ll Do

  • Communicate with customers via phone, email, and chat.
  • Provide knowledgeable answers to questions about the product, pricing, and availability.
  • Work with internal departments to meet customer's needs.
  • ...