Customer Success & Operations Executive

Full-time Customer service / support

Customer Success & Operations Executive Company: Vaayu Software Pvt Ltd Location: Ranchi (Hybrid – Work from Home up to 2–3 days per week) Employment Type: Full-time About Vaayu Vaayu Software Pvt Ltd ( is building vayuhelp.com, a platform that connects customers with trusted local service providers. We are an early-stage startup looking for people who enjoy taking ownership, learning quickly, and contributing across multiple functions. Role Overview We are looking for a Customer Success & Operations Executive who can handle customer enquiries, support bookings, coordinate with service providers, and assist with lead follow-ups and sales activities. This role is ideal for someone who enjoys communicating with people, solving problems, and helping a growing startup deliver a great customer experience. Key Responsibilities • Handle customer enquiries via phone, WhatsApp, and email • Assist customers with bookings, rescheduling, and support requests • Coordinate with service providers to ...