Customer Success Manager (Web Projects)

OOM PTE. LTD.

Full-time Other-General
Apply Now
Location
singapore, singapore, Singapore
Posted
July 04, 2026

Job Description

About the Role

Weโ€™re looking for a natural client leader who thrives on building relationships, solving problems on the fly, and guiding projects from start to finish.

In this role, youโ€™ll be the bridge between our clients and our web development team, translating business needs into action plans, keeping projects moving, and making sure every delivery feels like a win for the client.

You donโ€™t need to be a technical expert, weโ€™ll train you on the technical side. What we do need is someone who can stay composed under pressure, think on their feet, and manage conversations with clarity and confidence. Candidates with lesser experience will be considered for the Project Executive position.

Roles and Responsibilities 1. Client Leadership & Communication
  • Act as the primary point of contact for clients throughout the project lifecycle.

  • Understand client goals, challenges, expectations, and turn them into clear act...