Customer Success Manager UAE

Full-time Management & Operations

Overview

We are seeking a driven and detail-oriented Customer Success Manager based in the UAE to own and lead Enterprise customer relationships with confidence. You will collaborate with analysts, product, engineering, and business teams to help customers fully adopt Novisto, achieve their goals, and grow the partnership. If you excel at steering calls, driving next steps, and solving challenges, we’d love to have you on the team.

Responsibilities

• Collaborate to Define Success: Partner with enterprise-level customers to establish clear objectives, milestones, and metrics aligned with their goals, ensuring shared accountability for meaningful outcomes.
• Operate with a One Team Mentality: Champion internal collaboration and alignment to drive exceptional results for your customers. Work closely with ESG Implementation, ESG Adoption Services, Product, and other teams to ensure we operate in lockstep and deliver the best possible...