Job Description
Role Type: Full-Time Work Location: Remote (Toronto, Canada)
Reports to: Head of Customer Success
Work Authorization: Candidates must have legal authorization to work in Canada at the time of hire. CWILL is not able to provide visa sponsorship at this time.
About CWILL
CWILL (pronounced quill) is a post-purchase and retention suite built for Shopify brands. We help merchants reduce support tickets, recover lost revenue from returns, and turn one-time buyers into loyal fans — with tools purpose-built for every touchpoint that follows the sale.
The Role
CWILL is hiring a Customer Success Manager to support and grow relationships with eCommerce merchants using our post-purchase and retention products.
You will work closely with merchants to help them get the most out of C...