Customer Success Manager (SMB) – Cybersecurity
Trillium Information Security Systems (TISS)
Full-time
Advertising, Marketing, Promotions, Public Relations, and Sales Managers
Location
Karachi, Sindh, Pakistan
Posted
July 09, 2026
Job Description
Role Overview:
We are looking for a proactive and customer-focused Customer Success Manager (CSM) with 3+ years of experience in the cybersecurity domain. The ideal candidate will act as a trusted advisor to our clients, ensuring they derive maximum value from our services and solutions, while driving retention and customer satisfaction.
Key Responsibilities:
· Proactively identify and engage with small and medium businesses (SMBs) to introduce Trillium’s cybersecurity solutions and services.
· Generate new leads through outbound efforts includi...