Customer Success Manager

Dormont Manufacturing Co

Full-time Other-General
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Location
singapore, singapore, Singapore
Posted
July 18, 2026

Job Description

Responsibilities
  • Clearly define business outcomes and orchestrate a comprehensive success plan inclusive of customer objectives, partners, milestones, risks and metrics needed to achieve them.

  • Demonstrate and educate new customers on how to use our enterprise platforms, content, and technologies in a manner that is tailored to their specific use‑case.

  • Ensure customers derive maximum value from their investment in LSEG services and solutions, apply all licenses and collaborate with other LSEG partner teams to ensure retention and growth.

  • Drive content usage growth and retention through regular engagement with clients, discussing product/content roadmaps and improvements. Collaborate with client application owners to ensure they are getting the most from our data.

  • Document and share insight around usage versus contract; monitor and evaluate usage data, account health and growth opportunities to bu...