Customer Success Manager Senior

Full time Business Operations Specialists

Orquest was born from a conviction: in retail, every interaction counts. A fundamental part of the in-store experience is people — both customers and employees — and our software is created precisely to synchronize both. We put AI and machine learning at the service of stores so they always have the right employee, in the right place, at the right time.

Our team is growing and we're looking for a Customer Success Manager Senior (CSM) to help drive software adoption, maximize value, and ensure long-term satisfaction for our clients.

✨ How you'll make a difference

• Own your client portfolio and be accountable for their health, adoption, and value delivery. 

• Protect and increase revenue by providing valuable insights to customers through data, offering improvement recommendations that help them improve & succeed. 
• Run structured value sessions — pres...