Location
são paulo, são paulo, Brazil
Posted
July 04, 2026
Job Description
São Paulo SP
Our client is an EdTech multinational expanding operations in Brazil and South America.
CUSTOMER SUCCESS MANAGER:
? You use data to evaluate your customers, including determining healthy and at risk clients, and understand how to leverage industry and company specific best practices to drive success.
? You use your skills across multiple market segments, effectively tailoring strategies and solutions to meet diverse customer demands.
? You build long lasting relationships with customer stakeholders, balancing client and company goals to drive mutually beneficial outcomes.
? You will report to the Head of Customer Success.
YOUR RESPONSIBILITIES
? Take proactive ownership and oversee the success of a designated portfolio of the company's customers in LatAm.
? Craft customized success plans for each client aimed at fostering the company's product adoption, expansion, and loyalty within the portfolio.
? Lead the onboarding and implementation proce...
Our client is an EdTech multinational expanding operations in Brazil and South America.
CUSTOMER SUCCESS MANAGER:
? You use data to evaluate your customers, including determining healthy and at risk clients, and understand how to leverage industry and company specific best practices to drive success.
? You use your skills across multiple market segments, effectively tailoring strategies and solutions to meet diverse customer demands.
? You build long lasting relationships with customer stakeholders, balancing client and company goals to drive mutually beneficial outcomes.
? You will report to the Head of Customer Success.
YOUR RESPONSIBILITIES
? Take proactive ownership and oversee the success of a designated portfolio of the company's customers in LatAm.
? Craft customized success plans for each client aimed at fostering the company's product adoption, expansion, and loyalty within the portfolio.
? Lead the onboarding and implementation proce...