Customer Success Manager / Responsable de la réussite client

Full-time Management & Operations

Who We Are

Insurity empowers insurance organizations to quickly capitalize on new opportunities by delivering the world’s most configurable, cloud-native, easy-to-use, and intuitively analytical insurance software. Our people receive the tools, support, and opportunities they need to grow and succeed.

Position Overview

Senior Customer Success Manager – Insurity Marine Suite (IMS) (North America). This cross‑functional role blends Sales, Customer Success, Solution Consulting, and Product Expertise to deliver value to our P&C Insurance customers. The Senior CS Manager ensures customers understand and achieve strategic business objectives through the Insurity Marine Suite Product.

Responsibilities

• Primary point of management contact for assigned customers
• Accurately capture minutes / actions from meetings
• Prepare professional presentations/reports and effectively lead customer mee...