Customer Success Manager

Full time Business Operations Specialists

DNV has developed Emissions Connect, a highly successful digital service enabling the maritime industry to meet decarbonization regulations by equipping stakeholders with an efficient system to continuously report, monitor, control and manage emissions performance of ships – from raw data to sustainable operations. 

We are now seeking a motivated and qualified professional to join our customer success team. The right candidate wants to work for a greener shipping environment by helping clients follow industry regulations and meet environmental targets. We are looking for someone who is: eager to see things through to completion, service-minded, open to receiving feedback, and confident enough to provide guidance and advice to our clients. 

In the role, you will: 

Manage onboarding of trial and subscription customers

Be responsible for a set of key clients globally, and provide guidance and training in the use of our applications through regul...