Job Description
We're looking for an experienced and senior Customer Success Manager with a strong commercial mindset and account ownership profile to take ownership of a portfolio of strategic customers and drive profitable long-term value, growth, and retention.
At CatalystOne, Customer Success is about commercial impact through true partnerships. We work closely with our customers to ensure they realise measurable business outcomes from their HCM platform—while also identifying opportunities to expand value over time.
As part of our continued growth, we are strengthening our Customer Success team with profiles who are comfortable operating at a strategic level, and who thrive in taking full ownership of customer relationships, including commercial accountability for the account lifecycle.
Your role
As a Customer Success Manager, you will own a portfolio of mid-to-large-sized customers, with responsibility for retention, growth, and overall account development...