Customer Success Manager

Full-time Other-General

Playwire is hiring an Account Manager for our Partner Success Team. You will play a critical role in optimizing publisher accounts, overseeing partner onboarding, fostering strong client relationships, and ensuring the best possible results with our inventory. This multifaceted role encompasses addressing partner inquiries, managing key accounts, maintaining effective communication, and proactively seeking growth opportunities.

Essential Functions:

• Provide speedy and proficient assistance to strategic partners, addressing their questions and concerns.
• Efficiently manage key accounts while ensuring timely handling of other requests.
• Establish a regular cadence of communication with all partners, ensuring Playwire remains top of mind.
• Independently respond to and resolve partner inquiries of all types with minimal assistance.
• Manage executive-level client interactions, including quarterly business re...