Job Description
Supy is transforming the restaurant industry with a data‑driven inventory management platform. Our solution enables multi‑location restaurant groups to cut costs, reduce waste, and maximize profitability through real‑time data, actionable insights, and time‑saving automation. Join us in redefining restaurant operations through innovative technology and seamless customer experiences.
Role Overview
As a Customer Success Manager at Supy, you will be the key point of contact for our customers across the Australian market, owning the full post‑sale lifecycle from onboarding to long‑term growth. Your mission will be to ensure restaurant groups successfully adopt Supy and achieve measurable operational and financial impact. This is a unique opportunity to shape how customer success is delivered in the region, with strong ownership and visibility in a fast‑growing SaaS company.
Key Responsibilities
Customer Onboarding & Adoption
- Guide r...