Customer Success Manager

solvias

Full-time CAR
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Location
kaiseraugst, aargau, Switzerland
Posted
July 05, 2026

Job Description

Join our Customer Success Team and play a key role in delivering exceptional service to our clients. You'll manage customer interactions, coordinate cross-functional support, and ensure smooth onboarding and issue resolution. If you're organized, customer-focused, and thrive in a dynamic, matrix environment - this is your opportunity to make an impact.


  • Handle daily customer communication and support for accounts without a dedicated Project Manager
  • Ensure prompt and professional responses to all customer inquiries
  • Coordinate with internal teams (Operations, Quality, to resolve customer queries
  • Notify customers of any deviations or Out of Specification (OOS) results
  • Maintain a central repository of key customer information
  • Organize and lead customer meetings, technical visits, and presentations
  • Support customer audits, representing PMO for assigned accounts
  • Ensure smooth onboarding with complete and accurate o...

    • Job Details

    • Job Type
      Full-time
    • Category
      CAR
    • Date Posted
      July 05, 2026
    • Application Deadline
      August 14, 2026