Customer Success Manager - Growth & Retention Expert
Okendo
Full-time
Gestión de proyectos y procesos
Location
workfromhome, workfromhome, Colombia
Posted
June 28, 2026
Job Description
A customer marketing platform is seeking a Customer Success Manager focused on delivering exceptional service to US-based customers. Responsibilities include managing accounts, driving retention and expansion initiatives, and collaborating with internal teams to ensure customer satisfaction. Ideal candidates have 5+ years of experience in a SaaS environment and strong customer-facing skills. The role emphasizes a proactive approach to growth and a high standard of operational excellence.
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