Location
Cork, Cork, Ireland
Posted
July 02, 2026
Job Description
Job Description
We build. We create impact.
Within the CSM department, you will be responsible for managing the services around our IoT & SaaS solutions in collaboration with internal teams and retail sector clients. Your missions will include:
- Develop/maintain relationships to position Vusion as key service partner.
- Monitoring service commitments: Ensuring that the services provided meet the contractual commitments in terms of support, maintenance, and asset management, in collaboration with stakeholders (support, sales, client project managers, experts, etc.).
- Coordinating teams: Working with support teams, client project managers, and other stakeholders to ensure quality service and meet service contract commitments.
- Defining SLA/SLR content and implementation: Defining and adjusting service level agreements i...