Customer Success Manager - Clinical Operations

Veeva Systems

Full-Time Advertising, Marketing, Promotions, Public Relations, and Sales Managers
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Location
Raleigh, North Carolina, United States
Posted
July 21, 2026

Job Description

The Role

As a Customer Success Manager, you will be responsible for ensuring our customers’ success with Veeva’s clinical operations products and services. You will serve as a liaison between Veeva and key customer stakeholders, fostering collaboration, triaging escalations, and highlighting value through proactive engagement.

This is a great opportunity for someone with clinical operations expertise, who is passionate about working with customers, developing relationships, and working cross-functionally to improve the overall customer experience.

What You'll Do

  • Support 4-6 large, global customers post-implementation with Veeva Clinical applications

  • Own the relationship with your customers’ application owners to understand their strategic objectives and challenges

  • Act as a trusted advisor for your customers and liaise with relevant Veeva stakeholders to address customer needs

  • Lead meetings with customers to dem...

    • Job Details

    • Job Type
      Full-Time
    • Category
      Advertising, Marketing, Promotions, Public Relations, and Sales Managers
    • Date Posted
      July 21, 2026
    • Application Deadline
      August 30, 2026