Location
Cheltenham, Gloucestershire, United Kingdom
Posted
July 17, 2026
Job Description
Customer Success Manager
Location: Gloucestershire, Herefordshire & Worcestershire (Hybrid with customer visits)
Salary: Up to £45,000 + benefits
Build relationships. Add value. Help customers grow.
We're looking for a Customer Success Manager to join a growing Managed Service Provider supporting organisations across Gloucestershire, Herefordshire and Worcestershire.
This isn't a sales role.
It's about becoming a trusted advisor to your customers, understanding their business, ensuring they're getting the most from their technology, and identifying opportunities where additional services could genuinely help them achieve their goals.
You'll work closely with technical teams across IT Support, Cyber Security and Software to ensure customers receive an outstanding experience while helping shape long-term technology roadmaps.
If you enjoy building relationships, solving problems and making a real difference to customers, we'd love to hear from you.
What you'...
Location: Gloucestershire, Herefordshire & Worcestershire (Hybrid with customer visits)
Salary: Up to £45,000 + benefits
Build relationships. Add value. Help customers grow.
We're looking for a Customer Success Manager to join a growing Managed Service Provider supporting organisations across Gloucestershire, Herefordshire and Worcestershire.
This isn't a sales role.
It's about becoming a trusted advisor to your customers, understanding their business, ensuring they're getting the most from their technology, and identifying opportunities where additional services could genuinely help them achieve their goals.
You'll work closely with technical teams across IT Support, Cyber Security and Software to ensure customers receive an outstanding experience while helping shape long-term technology roadmaps.
If you enjoy building relationships, solving problems and making a real difference to customers, we'd love to hear from you.
What you'...